Service Adviser (Customer Services)

Responsibilities:

• Providing quality customer service on motor after sales services, including cost quotation and professional advice to customers regarding vehicle service, repair and maintenance
• Liaise with customer and provide sales promotion and progress update to build up good customer relationship
• Work closely with workshop technical team to ensure smooth operation of service centre
• Follow up repair progress and prepare related document
• Handle enquiries and complaints in a professional manner

Requirements:

• Form 5 or above
• At least 2-3 years relevant experience of customer services, automotive industry is preferred
• Self-motivated, aggressive, passionate, customer-oriented and excellent in communication skills
• Good command of both written & spoken English and Chinese
• Possessing valid driving license class 1, 2 is preferred
• Knowledge on MS Office including Word, Excel and Chinese word processing

Location:

• Yuen Long
• San Tin

Trainer

Responsibility:

• Design and conduct training to salesman, mechanics on new models, manufacturer specified programs
• Handle skill assessment
• Provide customer oriented product features training
• Attend manufacturer required training
• Analysis and prepare regular training report

Requirements:

• Diploma or above in mechanical /automotive or related disciplines
• 8-10 years relevant experiences in motor industry
• Independent, self-motivated with good communication skills
• Good PC skills with knowledge of PowerPoint, Word, Excel are preferable

Location:

• Kowloon Bay

Technician

Responsibility:

• Responsible for repair and maintenance on the vehicles & chargers
• Provide technical support to customers & mechanics

Requirements:

• Diploma or above in mechanical / electronic engineering or related disciplines
• 3 years relevant experiences
• Able to solve problems independently
• Independent, self-motivated with good communication skills
• With general mechanical knowledge and experience will be consider

Location:

• Yuen Long

Interested parties please send your resume stating reference number and expected salary to Human Resources to hr@dchmsc.com.hk, or WhatsApp to 9866 2989.


 
 

 

 




 



 
 
  
 

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